As part of our accessibility statement, we would like to provide an overview of the current compliance of the service(s) described below with the accessibility requirements of legal regulations (in particular the Austrian Accessibility Act – BaFG). This statement applies to the online offering www.lenzproducts.com.
Lenz Ges.m.b.H.
Staudachstrasse 3
6858 Schwarzach
Our Lenz Products (Lenz Ges.m.b.H.) online shop offers end consumers a selection of textile sportswear and functional clothing (e.g. socks, functional underwear, and gloves) as well as heated textiles for the entire body. Our service consists of providing customers with a user-friendly online platform for browsing and ordering these products. Our offerings are aimed at private consumers in Austria, Germany, and other EU countries, and we attach great importance to ensuring that all customers can use the platform.
We offer Lenz Products products for sale on our website www.lenzproducts.com. You can also
The above-mentioned service is partially compliant with the requirements of the Austrian Accessibility Act (BaFG) as well as with the AA conformance requirements of the "Web Content Accessibility Guidelines – WCAG 2.1" and the European Standard EN 301 549 V3.2.1 (2021-03), implemented by Directive (EU) 2019/882 (European Accessibility Act) and the BaFG (BGBl. I Nr. 144/2023). We are continuously working to further improve accessibility.
The following parts/content/functions of the service are not or only partially accessible:
We currently use an older Shopify template that only partially meets legal accessibility requirements. Completely adapting this template to current legal requirements would involve a disproportionately high technical and financial effort.
Therefore, we have decided to develop a new, accessible Shopify template that fully complies with the requirements of the German Accessibility Act (BaFG). The release of this new template is planned for 2026. This will eliminate all currently existing barriers in the online shop.
We are also working on implementing a new, accessible newsletter registration form that complies with the requirements of the Federal Employment Agency Act (BaFG). This new newsletter registration form is scheduled for launch by the end of 2025.
Newly provided content, especially PDF documents and embedded videos, will be made accessible in the future. Existing content will be gradually revised. Specific implementation timelines may vary depending on the content and will be communicated upon request.
Date of last review of the above-mentioned services with regard to accessibility requirements: 23.06.2025.
Last update of the declaration: 23.06.2025.
This statement will be updated at least once a year.
Assessment method: Internal self-assessment using suitable online tools and supplemented by external service providers.
Status of content review: June 2025
If you notice any barriers on our website or if any content is not accessible, we would be pleased to receive a message via our contact form .
Lenz Ges.mbH
Staudachstrasse 3
6858 Schwarzach
Austria
Email: shop@lenzproducts.com
Phone: +43 5572 58143
Website: https://lenzproducts.com
We will review your request and get back to you as soon as possible.
If you are not satisfied with our response or the implementation of accessibility measures, you can contact the Federal Arbitration Board for Equal Treatment. They will try to find a solution together. The process is free of charge and does not require legal representation.
Contact the arbitration board:
Bundesministerium für Arbeit und Wirtschaft
Abteilung II/4 Gleichstellung und Gleichbehandlung
Stubenring 1, 1010 Vienna
Email: equaltreatment@bmaw.gv.at
Phone: +43 1 71100‑620713
Source: e-recht24.de
